1. Purpose of collecting information:

– collects customers' personal information to support the business's storage and management of personal customers. This is the basis for distinguishing different customers to bring them benefits. respective interests and benefits.

– Personal information helps take better care of customers to bring customers absolute satisfaction with the products and services provided.

2. Scope of information use: Estec uses your information to:

- Support customers when purchasing products. - Answer questions for customers.

- Provide customers with the latest information about our policies, conduct customer surveys, and promotional activities related to ESTEC products and services if you register to receive information by email.

- Implement customer care programs such as gratitude gifts,...

3. Information storage period: Customer information registering for technical consultation, services and products at will be stored by us for 5 years.

4. Organizing access to information:

5. Address of information collection and management unit:


Head Quarter: 61 Le Duc Tho Str., Ward 7, Go Vap Dist., HCMC Vietnam

6. Means and tools for users to access and edit their personal data:

– We have appropriate technical and security measures to protect customers' personal information when collecting data on the website.

– ESTEC commits to absolutely not using customer information to do things contrary to the law.

7. Commitment to customer information security:

– Customers' personal information is completely confidential and we do not rent or sell your information to any third parties. In addition, customers may have higher requirements regarding keep your personal information secure.

– Every customer has the right to request us to allow customers to access, edit, or delete their personal information, or if they have any questions about the terms of their personal information. , Please send email to us.

8. Mechanism for receiving and resolving customer complaints:

– In case the customer complains that has used customer information for the contrary purpose or beyond the scope announced above. Customers must submit a complaint and documents proving's violations. Within 10 working days from the date of receipt of the customer's complaint and documents and proof. will review and resolve those complaints.

– If the customer can prove that used the customer's personal information for the wrong purpose or beyond the notified scope, causing damage to the customer and that damage was caused by's fault, then Partyshop .vn will be responsible for compensating customers for all facts arising within the scope of its obligations or jointly compensating for the fault of both parties.

9. 24-hour customer support center Please call us 24/7 for advice and answers to all product information

Hotline: (+84) 28 8886 8799

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